Legacy Memorial Products — www.legacycapsuleurn.com
Effective Date: July 3, 2026
1. Introduction
Legacy Memorial Products (“we,” “us,” or “our”) operates the website www.legacycapsuleurn.com (the “Site”). This Privacy Policy describes how we collect, use, and protect your personal information when you visit or make a purchase from the Site.
2. Information We Collect
Information you provide:
- Name, email address, phone number, and shipping/billing address when you place an order or contact us
- Engraving and personalization details you submit (names, dates, messages, uploaded graphics)
- Payment information, which is processed securely by our third-party payment processor (we do not store full card numbers)
Information collected automatically:
- IP address, browser type, device information, and pages visited, collected via cookies and similar technologies
3. How We Use Your Information
We use your information to:
- Process and fulfill your orders, including creating engraving proofs and shipping products
- Communicate with you about your order and respond to inquiries
- Improve our website and services
- Comply with legal obligations
4. Sharing of Information
We do not sell your personal information. We share it only with:
- Service providers who help us operate (payment processors, shipping carriers, website hosting)
- Legal authorities when required by law
5. Cookies
The Site uses cookies to enable core functionality (such as the shopping cart) and to understand how visitors use the Site. You can disable cookies in your browser settings, though some features may not work properly.
6. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information, including encrypted checkout. No method of transmission over the Internet is 100% secure.
7. Data Retention
We retain order and personalization information as long as needed to fulfill your order, provide support, and meet legal and accounting requirements.
8. Your Rights
Depending on your location, you may have the right to access, correct, or delete your personal information. To make a request, contact us using the information below.
9. Children’s Privacy
The Site is not directed to children under 13, and we do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
11. Contact Us
For questions about this Privacy Policy, contact us through the contact page at www.legacycapsuleurn.com/contact/.